The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
COMPLIMENTS to your company and staff
I just wanted to say a big THANK YOU to your staff for delivering my fridge EARLY. They were so friendly, polite and helpful. They took away my old fridge and set up my new fridge for me, which made things so easy for me. The fridge is fantastic and I just wanted to send big COMPLIMENTS to your company and staff, who did a fantastic job. All the best and many thanks. Samantha, Randwick, NSW
How excellent your service is
I just wanted to write to say how excellent your service is and how helpful the delivery man Neal was yesterday. I appreciated the same day delivery you organised for me and Neal's pleasant demeanor. Thanks for all of this and I will definitely recommend you to other people and use your services again. Katherine, Malvern East, VIC
Best price, best service, best delivery men
WOW !! What great service.
I have just had my Fisher & Paykel fridge delivered and I couldn't be happier. The delivery men - Warren & Glen - arrived bright and cheery and proceeded to put in my new fridge and take away the old one with a minimum of fuss. They were terrific. I only ordered the fridge on Tuesday and now, here it is !! The large retail stores could certainly take a lesson in customer service from you guys. Best price, best service, best delivery men. You're on a winner - keep up the good work !! I will be telling all my friends too. Elaine, Bayview, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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