The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The most competitive price
I did a lot of research before this purchase and found your company to have the most competitive price and the bonus was free delivery. I am going to recommend you and will be purchasing from you again. Nerina, Haberfield, Sydney
Your website is clear, your service exceptional
Hi there, I just wanted to give you some feedback on a recent purchase. I'm been very impressed, every step of the way. Your website is clear, your service exceptional. I'm particularly impressed with the way you took my call on a Sunday when I was having problems with the on-line payment system and you took my credit card info over the phone.
Your delivery guy called when you said he would and he delivered when he promised to.
I'd be happy to recommend you to my friends - congratulations on running the organisation so well!
Kind regards,
Claire (39, working part-time, mother of 2 kids & not usually someone who'd bother to write an email like this - means I was REALLY happy with your service!) Claire, Eltham, VIC
This is excellent service
We would like to say how pleased we are with the ordering and delivery of our new fridge today. The driver phoned yesterday afternoon and confirmed the delivery would be between 8 and 10 am this morning. By 8.15am the old unit had been removed and the new one installed and setup. This is excellent service and the staff were very pleasant. Thank you very much. Peter, Essendon North, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .