The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A very happy customer
A cheery Hello. Our washing machine went bung again so we decided to buy a new one. We checked out the local firms who we have purchased from in the past. Then I decided to check your site as our daughter has purchased off you before. I found the machine I wanted and better still I liked the price of the 8.5 LG. We phoned and arranged it with Gavin and he arranged for delivery today. Top marks to him and top marks to the two delivery guys. The delivery time was spot on and I can’t think of enough superlatives to say about them. Prices may lead people to buy, but top prices and excellent service makes for a very happy customer who recommend friends and relatives to shop with you. I am thinking next of a refrigerator. Thanks guys we are happy customers. Janice and Tom, Toorbul, QLD
He made sure everything worked correctly
I recently purchased a Westinghouse Upright oven from you. I want to thank everyone involved, including Peter Livingston, PLC Electrical. Peter came to disconnect my old oven the night before the new oven was to be delivered. He and his employee carried the old oven out to the front veranda. The oven was delivered early the following morning. Just a quick phone call to Peter to let him know the new oven had been delivered and no sooner had I replaced the receiver Peter was at my door. He unpacked the new oven and connected it. He made sure everything worked correctly. I will be sure to you Appliances Online when I need a new appliance in the future. Thank you. Brigid ,
The purchase price that was incredible
I would like to thank you all at
Appliances Online, For the most efficient service in my recent purchase
of a Refrigerator from you. From the purchase price that was incredible,
the purchase of extra 3 years warranty that was also very much lower
than other ones,the delivery arrangement to my home Free, and not like
other stores when asked what do I do with the old Fridge
? be told we only sell them! You will have to pay for delivery and
arrange for removal at your own expense. No wonder you have a very high
rating in the respect to being efficient in your area of dealing with
people. I might add that the delivery was exactly as indicated to me
by e/mail and the very courteous men who delivered and took my old
fridge has indicated to me the type of staff you have working at
Appliances On line. I will be advising others where to shop on line. Thanks' again for the service you have given me. Malcolm, Mt Ommaney
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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