The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
So impressed with your service
I am so impressed with your service - my new vacuum cleaner arrived yesterday morning - less than 48 hours from time of purchase - wow!!! Gay, Tuross Head, NSW
I would like to express how happy I am
I have received the delivery of the fridge I ordered on Friday. I would like to express how happy I am with your company's level of service, not to mention price. To top it all off, it was delivered by David and PJ, who were so helpful, despite having to navigate a rather challenging course which included a couple of stair cases to deliver, and then again, to remove the old fridge, which was taken away along with all the packagings from the new fridge.
I will highly recommend your business to my friends and associates. Peter, Greenslopes, QLD
High level of customer service - before, during and after delivery of the dishwasher
Hello. I recently purchased a dishwasher from you and wanted to let you know how pleased I was with your high level of customer service - before, during and after delivery of the dishwasher. It was the first time I have bought an item online and I have been overwhelmed by the professionalism shown by everybody linked to your company. Well done and thank you. Ada,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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