The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We jumped online and found your awesome sale
I just wanted to write to say Thank You very much for the fantastic service provided by Appliances Online. Our old washing machine broke down and was too expensive to have repaired so we jumped online and found your awesome sale and despite being a bit nervous about ordering online, was the easiest "big" purchase ever made! The washer was delivered the following day, and not only that but the old machine was taken away and the new one all connected and ready to go. So thanks again, really appreciate it and will shop with you again! Vanessa,
Good old fashioned service from sale to delivery
Good old fashioned service from sale to delivery. Hard to believe In this day and age?? Happy with product and civility. Will check this site for future purchases of appliances. Appliances Online Customer, Australia
Great customer service!
When my Westinghouse Fridge arrived with a dent in the front. Dave the A-o-L contact was most helpful and as they were out of stock allowed us to use the damaged one until the new one arrives. Great customer service!! Ken,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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