We love our sage kettle & toaster (Damson blue). The toaster does beautiful even toast on both sides. ( unlike our last toaster) they're aren't cheap but we paid for quality & that's what we achieved.

The other toasters are design for less browning on one side per the restaurant industry. Something like 70/30. It is my understanding that this toaster is closer to 60/40. Breville should clarify and add to the web site. That would explain why everyone complains about the other Breville toasters as not browning one of the sides. The Luxe makes perfect toast.

After a week of use we are happy with the performance. It's taller than our previous Breville and accommodates more sizes. It toasts very evenly.