I purchased this product approximately five years ago and have never been happy with it. Extremely disappointing, as I do own several different Breville appliances. When using the knife for cutting roast beef, lamb, pork, banana bread or plain bread, constantly food jams in between the blades and the knife will not properly slice any further. It is difficult to remove the jammed food, as one must unplug the appliance and remove the blades. Some time ago I gave up on using the knife. It was a waste of money.

Bought a couple months ago and am very happy with the product, delivery and customer service

I've only tried it once. It really struggled to slice a pork roast. The crackling wasn't the problem. The knife just stopped cutting when about 3/4 through the joint and needed a lot of pressure to finally get through. This was slow, the handle got quite warm and the prolonged use made my hand ache.. This is the only knife I've tried so can't compare against any other brand. Perhaps my expectations were too high!