The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We cannot express how impressed we were with the service
We recently purchased a washing machine and dryer from AO. We cannot express how impressed we were with the service, delivery and installation. It was just superb. Brett and Sean, the delivery men, were fantastic, very helpful. We will recommend your site to everyone we speak with from now on. We just wish you sold TV's as well. Paul & Silvana,
I will definitely buying from you again
Hi I ordered my fridge on Tuesday and it arrived on Thursday. I coulnd't believe how fast and hassle free the purchase was and the driver (Sukh) was courteous and very efficient. I will definitely buying from you again! Anna, Hawthorn, VIC
Great price and fantastic customer service
Just wanted to add my thanks too. I ordered and received a fridge/freezer yesterday and it arrived today! Great price and fantastic customer service. The delivery team were friendly and super efficient, particularly Tony (hope I've got the name right). I will have no hesitation in recommending your services. Thanks again. Carol, Williamstown, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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