Kelvinator and Appliances Online – Proud Partners in Recycling!
Kelvinator is a proud supporter of Appliances Online’s Packaging Recycling Program. Working together, we stop around 85% of packaging waste including cardboard, soft plastics and expanded polystyrene from polluting our environment or ending up in landfill.
Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Such outstanding service
I would just like to thank appliances online for such outstanding service. I ordered my juicer yesterday and drank my first juice less than 24 hrs later. I recieved a call from the delivery person warning me of the arrival time, and the delivery person was professional and courteous. I am very impressed and am thankful to find a service delivery business that deliver what they promise. I'll be recommending you to my friends and using you again. With Sincere thanks, Jane, Blackburn, VIC
Everyone was informative, phoning, confirming the delivery times
Thanks for the fridge, and offering the next model up at the same price. I want to thank appliances online and the two delivery staff for all the professional service. Everyone was informative, phoning, confirming the delivery times, and professional, friendly, cool headed. I'm stunned. Christopher,
Outstanding customer service
We want to thank you for providing us with the most outstanding customer service that we have ever experienced from any company. From the moment we placed our order for a GE fridge your company’s performance was highly efficient in that the sales support team was informative and friendly. However, it was when we experienced the problem created by the GE installers and saw the level of effort that your staff went to in order to ensure that we got a positive outcome to the problem that we were blown away. The commitment to us as your customers was outstanding despite the fact that the problems we experienced were not the fault of your company. Then to receive a personal visit from you, a senior executive, to check out the problem was special. Your and Sally’s actions have left us feeling incredibly valued as customers, so much so that we cannot ever see ourselves shopping for appliances elsewhere.
Thank-you.
Lyle, Rose Bay, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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