The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Just wanted to say how impressed I was
Just wanted to say how impressed I was with the level of customer service I received from appliances online when ordering my sink and when organising collection. Although the warehouse was not open on the saturday, it was organised that my sink was in the office so I collect it. Thank you very much I will certainly recommend yourselves and be using you again. Debbie, Erskinville, NSW
There was no trouble changing delivery date
Thank you so much for your great service & great prices. I purchased a fridge for my elderly mother; there was no trouble changing delivery date & the person she spoke to was very friendly. The driver was very polite & did everything to help mum. I have already recommended your company. Happy daughter. Janine,
Great price, delivery was free
First time purchaser - great price, delivery was free and service was exceptional. Was told courier would deliver between 3-5 and guess what ? on time, no delays. Customer service called to verify time of delivery. What more could you ask for? Will recommend and will purchase again.
Helen, Thomastown, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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