The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The best price
I recently purchased a Westinghouse freezer from Appliances Online. I have never been one to trust the Internet when it comes to white goods and normally undertake extensive telephone based pricing which is followed up with on site visits concluding with the obligatory haggling session. The whole process can take days and is generally an enormous waste of time just to secure a discount off retail. Having already researched the market but strapped for time I trialled Appliances Online. The best price, service, reliable delivery and quality. Brilliant. Lou.P Croydon Park Sydney. Lou, Croydon Park, Sydney
Delivery was on-time - the staff were efficient and friendly
Delivery was on-time - the staff were efficient and friendly. They ensured the machine was correctly set-up prior to leaving and took away all the paraphenalia - would happily purchase from AO again. Appliances Online customer ,
Their driving skills in tight spaces were impressive
I cannot praise Appliances Online enough. I would not even think of buying from anywhere else any more, there is no competition. They have very competitive prices, ordering is ultra-easy and payment is safe, there are real people to speak to if there are any hiccups with ordering and the delivery people, well, I cannot speak highly enough of them. They kept me informed of the expected delivery time and when it changed because their schedule was faster than predicted, they phoned to let me know. The chaps were polite, courteous and their driving skills in tight spaces were impressive. Definitely a positive buying experience, thanks. Elizabeth, Fountaindale, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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