The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Installing everything is just a few minutes
Hi, Yesterday I had a new washing machine delivered. I was happy with the service provided, demonstrated by the polite and considerate staff being on time and installing everything is just a few minutes. Cheers. Jacqui, Carlton, VIC
24 hours from the time I placed my order online to my front door delivery
Thank you for the excellent and efficient service you have provided. 24 hours from the time I placed my order online to my front door delivery! ... simply amazing. I will definitely recommend your excellent service to all my friends and work colleagues. I am so impressed with your amazing customer service. Thank you so much Julie,
Pricing was very competitive
Just a quick bit of feedback. I ordered a Whirlpool Rangehood from you last Friday and it was delivered this morning (the following Friday). I shopped around before I bought from you and I must say that your pricing was very competitive (12.5% cheaper than the best other price) and delivered free. Your service is excellent and the convenience of not having to hassle the deal and delivery is first class. I'll certainly be back when we are in the market for any other whitegoods. Richard, Nudgee Beach, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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