The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Communications, service are second to none
Just a quick note to say that the ordered cooker was delivered as advised, and the old cooker removed. Many thanks for your assistance with everything – the potential glitch re delivery was handled very quickly and professionally – very much appreciated. I will certainly recommend your business to others – price, professionalism, communications, service are second to none. Please pass on my appreciation to all concerned. Many thanks. Owen, Lower Belford, NSW
Follow up service was fantastic
I would just like to say I will be back. The follow up service was fantastic. I had a problem that was fixed even though my products were sent over 350km from your depot. I have told all my friends
about you. Andrew, Mount Hotham, VIC
He made sure everything worked correctly
I recently purchased a Westinghouse Upright oven from you. I want to thank everyone involved, including Peter Livingston, PLC Electrical. Peter came to disconnect my old oven the night before the new oven was to be delivered. He and his employee carried the old oven out to the front veranda. The oven was delivered early the following morning. Just a quick phone call to Peter to let him know the new oven had been delivered and no sooner had I replaced the receiver Peter was at my door. He unpacked the new oven and connected it. He made sure everything worked correctly. I will be sure to you Appliances Online when I need a new appliance in the future. Thank you. Brigid ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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