The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic products, best prices and unparalleled service
A great store - fantastic products, best prices I could find (from both local and online stores) and unparalleled service. I will definitely buy from Appliances Online again whenever I need an appliance. Have already recommended them to several friends & family who are in the market. At first I was a bit nervous about purchasing a major appliance from an online source but I needn't have worried. The pre-sales support from staff (ie, answering telephone questions, looking up additional information & specs, etc.) was exceptional and provided in a friendly & accommodating manner. Delivery & installation was on time & professionally done. Dianna, Walliston, WA
Thank you so much for providing me with such excellent service.
Thank you so much for providing me with such excellent service. Your prices are excellent, the delivery guys were excellent and you are very efficient. Next day delivery, phone calls that allowed me to still go to work, no delivery fee, installation and removal of my old machine. Well done team! Brett, the driver or offsides, Im not sure but you were awesome. THANK YOU. I WILL AND HAVE ALREADY BEEN RECOMMENDING YOUR SERVICES. Leanne Trindall, SUTHERLAND NSW
I could not be happier!
Hi, I just wanted to say thankyou so much! I ordered my new washing machine at 4.30pm yesterday and by 8.30am this morning it had been delivered. Not only was it delivered quickly, Ali and Adam were very kind, helpful and happy delivery men. They rang an hour before they arrived, as your website promises, and were very careful in getting the new washing machine into my house. I could not be happier! Thankyou! Martina, Forde, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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