The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Prices are so much cheaper
So happy with appliances online. I bought a fridge on
Tuesday night and it was delivered from Sydney Thursday
morning and i live 6 hours away. Item arrived in brand new
perfect condition. Prices are so much cheaper too! Will
definitely be dealing with this company again. Thanks! Elizabeth, Bega, NSW
Fast, efficient, friendly
My experience with Appliances Online has been the best, from
the beginning when I placed my order by phone where I was
treated efficiently and professionally, nothing was any
trouble. My landlord let the delivery men in and he advised
that these guys were fast, efficient, friendly and nothing
was any trouble to them, they delivered my washing machine,
set it up and took away the old one with no hassles, I came
home that night and there was my lovely new machine waiting
to be used. Absolutely fabulous service would recommend it
to anyone. ... Less
Rosalind, Bilgola Plateau, NSW
AOL are fantastic
AOL are fantastic. My fridge died 3 days before Christmas and it was full of food for our Christmas lunch. I called appliance on line immediately and within 4 hours I had a brand new fridge on my door step, the one that I wanted and at a fantastic price. Their service is far more superior than there retail competition. I'll never buy my appliances anywhere else. Many thanks!! Tracey, Eltham, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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