The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Polite & obliging
With regard to feedback about the 8kg top load Fisher & Paykel washing machine I purchased WA80T65FWI from Appliances Online I was very satisfied with the service I received,delivery was when they said it would be & the 2 young men who delivered & installed it were polite & obliging taking the old machine away as arranged. The service was excellent & I would not hesitate buying other appliances this way. The washing machine is going beautifully & I am well satisfied with it's performance. Carol, Camden South, NSW
You have a very loyal customer here who will be purchasing white goods
Hi David, Further to our earlier telephone call regarding the above I wish to thank you for telling me that you will deliver a replacement machine to me to-morrow. I greatly appreciate your help in this matter as dealing with electrolux has been a very dissapointig experience. Dealing with Appliances Online is the complete opposite! You have a very loyal customer here who will be purchasing white goods over the coming year for a renovation and I will be buying everything through you! Thank you for your help. I look forward to having a functional washing machine to-morrow. Kirsty,
Great business and incredible staff
I have never in all my years been treated so well by someone on line. I bought a Microwave Wednesday it was delivered Friday. Like all things in life this did not work out as the Microwave did not work. I rang Monday morning had a new one Wednesday and all was well. I have never in all my years been treated so well by someone on line. Great business and incredible staff. Theresa, Hamilton, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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