The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I am stoked and will certainly buy from you again
We just had our new fridge and washer delivered, we ordered on Friday and were delivered to Nelson Bay on Tuesday. The delivery guy rang an hour before arrival as I requested. I was expecting to be required to help unload as in previous purchases from others, but not so with you guys. The chaps that delivered it were efficient and very courteous and had them unpacked and installed in double quick time. Hey they even took the packings away. How great is that! I am stoked and will certainly buy from you again. JLC Nelson Bay Jim,
A pleasurable and easy experience
I just wanted to thank appliances online for their prompt delivery of my new fridge yesterday. I was amazed at how quickly it arrived and teh guys who delivered it were just fantastic. They phoned me when they were 20 minutes away, moved in the new fridge with no complaints (my house can be hard to access with furniture), they unpacked the new fridge, set it up, and took the old one awaywith no issues whatsoever. It is so rare these days that people deliver on tehir promises and make buying whitegoods a pleasurable and easy experience. I wouldn't hesitate for one secome to purchase my whitegoods from you in the future. Jemima, Marsfield, NSW
Great transaction and trouble free delivery of our stove
Thank you for a great transaction and trouble free delivery of our stove. We were so impressed with your professionalism and attention to detail. We have passed on your details to others. Thank you for such quality products and service. Frances,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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