The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The best service, I have had in a long time
Just wanted to let you know the washing machine arrived safe and sound, and I am very pleased with my purchase.
I would like to take this opportunity to commend your service and delivery, the delivery drivers were so courteous, pleasant, helpful with lovely manners, (which you don't often come by these days).
The washing machine was installed and tested, in a matter of minutes, the young man obviously knew what he was doing! I asked a couple of questions, which were answered respectfully and confidently, considering it was late on a Friday afternoon and a very hot day.
These young men are a credit to you company. This would have to be the best service, I have had in a long time.
Thanks so much to all involved. Fiona, Burleigh Waters, QLD
Best price, fast and fantastic service
We bought a Westinghouse side-by-side on Wednesday and had
it delivered and installed by 10:30am Thursday.
The telephone support when I rang about a problem was superb
and fast. And the delivery guys were FANTASTIC.
The delivery guys wrestled the huge old fridge down the
stairs, took the doors of the new fridge to squeeze it into
the room it was going into, put it all back together and
took all the packing with them- 30m for start to finish.
Best price, fast and fantastic service I couldn't be happier
with Appliances Online.
Thanks! Jeremy, Ultimo, NSW
Exceptional!!
It's the first time I have used Appliances Online. The service provided online, over the phone and the delivery of my fridge including the exchange of my fridge from left to right hinged was exceptional!! Without any doubt I will be using Online to purchase all my appliances. Thank you! Lorna, Victoria Park, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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