The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
EXTREMELY courteous and pleasant to deal with
Can
you please pass on my thanks to the 2 delivery drivers today? They
were EXTREMELY courteous and pleasant to deal with. They worked really
hard in the heat and were in and out in no time – always with a smile
and a chat with my children. I
have found dealing with appliance online very easy and a great savings
of both money and effort. I will be recommending it to all my friends. Thank you Leanne, Rothwell, QLD
Thanks so much for doing all your website promised without a hitch
Thanks so much for doing all your website promised without a hitch. We were most impressed by the service you provide and would certainly consider purchasing other appliances from you. We hadn't expected the hour before delivery call and when your technician not only arrived as promised but also changed the loaded trolley at our door when he noticed the dog droppings collected on its tyre we were even more impressed. Thank you again Wendy,
In both its performance and the great savings
Just a quick note to say thanks for the great service - the machine was delivered installed and old machine plus packaging taken away by delivery guys with no trouble whatsoever. I am most happy with the machine in both its performance and the great savings I made dealing with you. I will be recommending your company to all my friends.
Thanks again
Katerina,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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