The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Website is great. But also the hotline service is great.
Website is great. But also the hotline service is great. The people are very helpful. Had an issue recently with our benchtop dishwasher having a crack in the door. Called up thinking we would be facing a battle. We were treated so well, and not blamed for it as most places would do. A new door panel is being sent out in the following week. So pleased that we purchased through appliances online! Appliances Online customer,
110% happy
Appliances online offers a great service. There are NO hassles with my two purchases to date and given that the price is the best that I can find, the appliances are delivered and installed AND the old one removed, I would buy nowhere else. If this sounds like a glowing recommendation, it is! 110% happy thus far. Colin, Killara, NSW
You can not go wrong with Appliances Online
It was my first time buying a brand new fridge and it has to be one of the easiest things I have ever done. I purchased the 394L Samsung SR394NW on a Thursday and chose to have it delivered the next day and to my surprised it was actually delivered to my front door on Friday! I live on the 2nd floor without an elevator so the friendly delivery men brought it up 3 flights of stairs, removed the cardboard box from the fridge and placed it in my kitchen exactly where I wanted it! I will definitely purchase white goods again from applianceonline and not to mention their prices are competitive with the same type of warranty that retail offers. You can not go wrong with applianceonline! Appliances Online Customer, South Yarra, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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