The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
First class service
I just wanted to say thanks for the first class service. The best I have received from any company in Australia. I ordered my new Westinghouse fridge on 29 Nov and it was delivered today as scheduled. Well done guys you deserve to succeed. Cheers..Alan. Allan, Pullenvale, QLD
Saved about $300
Great
company, got a good discount on my new washer and dryer on top of
advertised price, free delivery, installation and they even moved my old
washer outside for me. Friendly delivery guys, called with accurate
estimate of time of delivery. I still saved about $300 if you add in the
delivery cost and extended warranty charges compared to **** ****..the big appliance stores whinge about customers deserting
them...there is a damn good reason for it!! Seemi, Kenmore Hills, QLD
Thank you all for the great service you supplied
I have to thank you all for the great service you supplied. I am an elder lady and am so relieved that the installation of my new fridge was so hassle free. Both *** and *** **** **** told me they would take my old fridge away for a fee. However, they would not guarantee that they would take the new fridge out of its box for me, as this would depend on the carrier’s time schedule. What good was a new fridge in a box to me if they took my working one away? Sadly, I remembered the trouble I had getting a new TV out of its box etc., so how was I going to manage a huge fridge? If I had of known of your wonderful service, I would have replaced my very old fridge years ago.
A very Happy Customer. Phyllis,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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