The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The delivery service is second to none
Thankyou for the professional service given. The delivery service is second to none. I had two separate deliveries and both times I was phoned at 7.30am with the products arriving before 9am. The delivery guys were friendly and helpful. I will be recommending you to my family and friends and Im looking forward to purchasing again from Appliances Online. Ben, St Kilda, VIC
An efficient and timesaving way to shop
My new LG WT-R854 washer was delivered and installed as promised
within 24 hours of placing order. The packaging and old machine removed
FOC. I am very happy with the new machine and the service provided by
Appliances Online. An efficient and timesaving way to shop. It helps to
know what you want or if you can use a bit of technical nous and do your
own product research. The comprehensive range displayed on Appliance
Online's website is helpful. Don, Kew, VIC
Excellent service and very helpful staff
I have found the whole Appliances Online customer experience to be outstanding. Great website, fantastic product choice, excellent service and very helpful staff. Many congratulations to you. Alistair, Manly Vale, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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